FAQ FREQUENTLY ASKED QUESTIONS

The answers to all your Sunshine Beach Run questions may be contained on this page. If you still have a query after reading this page, please ring 1300 308 307 or email chailee@twentytwenty.net.au.

When do entries close?

Earlybird entries close 11.59pm WST 21 January 2017.

Late entries close 11.59pm WST Saturday 18 February 2017.

On day entries close at 8:00am on Sunday 19 February 2017.

How long does it take to receive my race pack?

Distribution of race packs will commence Thursday 2 February 2017. If you have not received your race pack within 3 working days, please contact us on 1300 302 465.

For those registering after midnight on Monday 13 February 2017, you will have to collect your race pack from Number Pick Up marquee from 6:45am on event morning. Please bring your receipt to confirm your registration and collect your race pack.

Those ordering merchandise will receive their race pack the week of the event. 

What is included in my race pack?

You will receive a race bib and flyer in your race pack. For those purchasing merchandise online, your merchandise will arrive with your race bib.

What information do I need to collect my race pack on event day?

You will need a print out of your registration confirmation and present to our staff on event day. Alternatively, you can show your receipt on your phone for us to verify your entry.

I have entered online but I haven’t received my race pack.

We don’t start mailing out race packs until Thursday 2 February 2017. From 2 February 2017, race packs will be mailed every two days.

If you register for the Sunshine Beach Run after 2 February, you should receive your race pack within 3 working days.

If you haven’t received your race pack within the designated times, ring 1300 302 465 or email.

If I’ve ordered an event tee, when will I receive my race pack?

Our distribution provider is doing a bulk mailout of race packs including merchandise the week commencing Monday 13 February. You will receive your race pack and merchandise within 3 working days.

 

I have received the incorrect merchandise? What do I do?

Simply ring 1300 302 465 or email and we can arrange for a new merchandise kit to be available on race day for you to collect.

I registered online AFTER 11.59pm WST on Monday 13 February 2017 – how will I get my race kit?

You can collect your race kit from our Number Pick Up marquee between 12:00pm and 5:00pm on Saturday 18 February or from 6:30am on race day.

You will need a print out of your registration confirmation and present to our staff on event day. Alternatively, you can show your receipt on your phone for us to verify your entry.

I am a runner, will my timing tag be sent to me with my race kit?

Yes, your timing tag will be attached to the back of your race bib.

I am entering a large team and making ONE payment for all team members. What do I do to enter?

Entry using Register Now is simple for large group entries. If you are having trouble registering your team, please ring 1300 308 307 for registration assistance.

Can I change the event I am in?

Yes you can, simply ring 1300 308 307 before event day or visit the Registration marquee on event day to change your event.

Changing from walk to run

It is imperative you let us know as you need to be issued with a new event number and a timing tag (please note it is mandatory that all runners wear a timing tag).

Changing from run to walk

Please let us know as we will need to update our records, however you will keep the same race number even though it has a timing tag attached to the back.

Changing distances only

Run – It is imperative you let us know as we will need to update our records. You will retain the same race number and timing tag.

Walk – No need to advise us, just depart at the correct walk start time according to your distance chosen.

What if I lose my race number or timing tag?

You will have to purchase a new race number and/or timing tag on event day at a replacement cost of $10.

All participants must wear a race number. Anyone without a race number will not be permitted to start the event.

Can I enter on the day of the event?

Of course you can! On day registrations commence at 6:30am and conclude at 8:00am before the first race starts.

Can my child enter the Sunshine Beach Run?

Absolutely! Sunshine Beach Run is a family event for everyone to participate in. Children under 3 years old are free and we have HEAPS of children’s activities at the event for them to enjoy, including bouncy castle, inflatable obstacle course, facepainting, and much more!

Can I transfer my registration to another person?

No, registrations cannot be transferred to another person for insurance purposes. Anyone wanting to register for the event needs to register for themselves. For those unable to participate Red Nose unfortunately do not offer a refund on entry fees.

What time does the event start?

Entries open at 6:30am, but the event doesn’t officially open until 7:00am. Race times are as follows:

7:45am – Celebrity sprint race

8:30am – 5km race start

8:45am – 3km race start

9:00am – ACTON 1km race start

What should I wear?

Wear clothes suitable for running/walking on soft beach sand. Remember, it may be a very hot day, so please wear a hat and sunscreen.

What time will the aerobic warm-up start?

The aerobics warm up will commence at:

8:10am – For 5km and 3km runners/walkers 8:50am – For 1km runners/walkers

What happens on the main stage?

Official event proceedings take place on the stage including speeches from Red Nose, ambassador interviews, spot prize giveaways, the placegetter prize presentation and the team trophy winners announcements.

How long will it take to walk the course?

1km course – Between 10 minutes and 20 minutes for an average walker 3km course – Between 30 minutes and 54 minutes for an average walker 5km course – Between 50 minutes and 90 minutes for an average walker.

Can I bring my pet dog to walk the course with me?

Dogs are not permitted at City Beach or Floreat Beach, so please leave your pets at home.

 

I have a toddler, do they have to pay?

Children under 3 are free, but please register them online so they are covered by our event insurance and we can make sure they receive goodies at the finish line.

What time does the event finish?

We expect the Sunshine Beach Run to finish at 10:00am at the absolute latest.

Will there be trophies and medals awarded?

Yes they will, prizes are awarded to the first 3 placegetters in each of the run events. There are also trophies presented to the largest team in the following categories:

  • Largest corporate team under 100 employees sponsored by Mr T Cleaning Services.
  • Largest corporate team over 100 employees
  • Largest school team
  • Largest family and friends team sponsored by Karrinyup Shopping Centre
  • Largest community groups and clubs team sponsored by Wanneroo Gas & Air Centre
  • Largest gym/fitness team.

The largest team trophies will be awarded to the team with the most participants per team category, not funds raised by each team.

Placegetters in the 5km run will received:

  • First place – 32GB HP Stream 7 tablet
  • Second place – Overnight accommodation in ocean view room at Rendezvous Hotel Perth Scarborough with buffet breakfast
  • Third place – $200 Brooks footwear voucher.

Placegetters in the 1km and 3km runs will received:

  • First place – Overnight accommodation in ocean view room at Rendezvous Hotel Perth Scarborough with buffet breakfast
  • Second place – $200 Brooks footwear voucher
  • Third place – $100 Target voucher.

Walkers do not receive a prize.

What time are the award presentations?

Placegetter prizes are awarded on the main stage at 9:25am.

Team trophies are awarded on the main stage at 9:35am.

The largest fundraiser will be awarded their prize at 9:45am.

Is there a finisher showbag?

All finishers will receive a bottle of San Pellegrino water and piece of fruit after crossing the finish line.

Can I pick up my finish line goodies before I walk or run?

No, you can only collect your finish line merchandise once you cross the finish line.

Where can I leave my bag?

Bags can be left in the cloakroom in the assembly area up on the grassed area. Tear the bag strip off your race bib and attach it to your belongings. Please do not leave valuables in the cloakroom as volunteers will not be held responsible for lost valuables.

Where can I leave my bike?

There are no designated bike storage facilities at City Beach foreshore. Please chain your bike safely and out of harms way if you are riding to the event. Event organisers will not be held responsible for lost or damaged bikes.

Where can I park?

All participants and volunteers can park on Jubilee Park during the event. For a gold coin donation, you will receive a complimentary bottle of San Pellegrino flavoured water PLUS go in the running to win an HP Stream 7 tablet drawn on the main stage on event day at 9:40am.

What roads will be closed?

Information on event day road closures will be made available soon.

What public transport options are there?

There are a range of transport options to and from City Beach. Please visit www.transperth.wa.gov.au for information on public transport options. Please remember that transport options may be restricted on a Sunday.

Will there be a drop off zone?

Participants can be dropped off anywhere along Challenger Parade or by pulling into one of the beachside carparks off Challenger Parade.

Where will the toilets be?

Toilets will be located under Clancy’s Fish Pub and a few portable toilets behind the cloakroom and Registration/Number Pick Up marquee at the northern end of the grassed area.

Where will the first-aid stations be located?

First aid will be located at the finish line. Recovery personnel will be able to go out on course to administer first aid where required.

Where will the drink stations be?

Two drink stations will be out on course and a drink station will be located at the finish line.

Will there be massage?

Body Logic Physiotherapy will be providing short sports massage services to event participants before and after their race. Simply show your race bib for a complimentary massage.

Where can I find out my results?

Results will be available online on Monday 20 February 2017.

Can I get a tribute card if I didn’t order one?

Yes, tribute cards will be available from Sunshine Beach Run volunteers on event day.

Are there any food vendors?

Food and beverages will be available on the day. Rendezvous Hotel Perth Scarborough will be serving up a range of hot and cold breakfast foods for patrons and selling hot and cold drinks on the day. A portion of all proceeds taken will be donated back to Red Nose.

What do I do with my timing tag after the race?

You do not need to return your timing tag/race bib to event staff. Please dispose of your race bib thoughtfully.   

What charity do the proceeds go to?

All proceeds to go Red Nose. Funds raised will be directed towards vital research, education and bereavement counselling services for those affected by the sudden and unexpected death of a child as a result of stillbirth, miscarriage or SIDS.

Are my entry fees tax deductible?

While any donation you make of $2.00 or more is tax deductible, regrettably the entry fees are not viewed by the Australian Tax office as a donation, hence are not deductible for individual taxpayers.

How much of the money raised goes to Red Nose?

It is estimated that 25 – 30 cents in each dollar paid by participants in entering the event goes to the Red Nose. The more people that participate, the more money we can donate.

If I cannot attend the event can I get a refund?

As stated and agreed to in the Terms and Conditions, no refunds will be given under any circumstance. All registration fees go to Red Nose research, education and support services for Western Australian families dealing with the sudden and unexpected death of a child as a result of stillbirth, miscarriage or SIDS.

Where can I seek medical assistance?

First aid volunteers and course staff will be located on course and first aid personnel stationed at the finish line for anyone seeking medical assistance.

An Apparentli Creation